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Client Manager
Department: Project Management
City/State: Austin, TX
Type: Manager
Contact Name: Payton Nelson
Contact Email: pnelson@emaengineer.com


At least 5 years of experience in and/or mentoring by a company Senior Project Manager.

Reports to:

Chief Client Officer

Job Summary:

Project Managers are chosen because of their high-performance characteristics and their close alignment to EMA’s core values. Successful project managers embody the following traits: good people and management skills, well organized, great follow-up skills, logical thought process, and good analytical ability.  Project Managers, as leaders, are responsible for the overall quality of the project and client satisfaction.


Relationship Building Responsibilities

  • Meet with clients to facilitate the development of projects
  • Interface with potential or existing clients, listen for and seek out new projects that may exist or are being formulated.
  • Meet regularly with key clients to discuss current projects, evaluate firm performance, and identify other business opportunities either with current clients, or through referrals.
  • Communicate with Principal in Charge or Assigned Administrator project status and needs as needed to resolve project-related technical problems and/or to resolve project-related personnel issues.
  • Openly communicate with EMA Project Team to provide leadership and direction. 

Project Management Responsibilities

  • Initiate Projects – Complete Project Initiation Form and submit for assignment of job number. Provide all project data including schedule, budget fee, structure, etc. in Ajera.
  • Conduct a kick-off meeting which includes completing all required information in Employee Center as well as meeting with the project team
  • Coordinate with client to ensure Owners Requirements are accurate.  Communicate any modifications to production staff for updating in employee center.  Verify employee center information is accurate. 
  • Coordinate/Communicate with Design Team throughout project utilizing Employee Center to update project requirements and communicate meeting notes
  • Support Design Team by providing accurate and timely responses to questions. 
  • Assume responsibility for overall quality of the EMA product

Business/Fiscal Management Responsibilities

  • Communicate Opportunities – Communicate/present potential new business with new and/or existing clients with management team or other departments. 
  • Control Costs – Work with team and client to develop efficient schedules and processes to minimize cost. 
  • Maximize Project Profitability – Manage design process with profitability as a concern.
  • Set up meetings and/or participate in the development of proposals as requested.

Administrative Responsibilities

  • Manage and Develop Project Staff – Serve as a resource and mentor to other staff
  • Manage projects in Ajera to maintain accurate schedules, budgets and financial projections
  • Manage projects in the Employee Center in support of the design team.
  • Other duties assigned.


  • B.S. in engineering, or a related field, or equivalent project management and design experience
  • Project Management Workshops
  • Professional Liability Prevention Workshops

Benefits for full-time EMA employees include:

· Employer paid Medical and Dental plan for employees and partial paid Medical plan for dependents.

· Optional supplemental plans include vision, accident & wellness, and cancer policies.

· Enhanced matching 401(k) plan. Maximum match equals employee contribution of 6%, with company match of 7% (6% match + additional 1%).

· Mileage reimbursement that follows the IRS reimbursement rate

· Generous Paid Time Off policy

· Seven paid company holidays

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